Privacy Policy

FindMeHere is a South African micro web presence and appointment booking platform. We help professionals — from psychologists to photographers — create a simple, shareable booking page so clients can find and book them with ease.

FindMeHere is operated by FindMeHere (Pty) Ltd. If you have any questions about this policy, you can reach us at info@findmehere.co.za.

This policy explains what personal information we collect, why we collect it, how we use and protect it, and what your rights are. We comply with the Protection of Personal Information Act (POPIA) of South Africa.

This policy applies to three groups of people:

• Professionals — individuals or companies who sign up to create a FindMeHere page and receive booking requests.
• Clients — people who visit a professional's page and submit a booking request.
• Visitors — anyone who browses findmehere.co.za without signing up or booking.

From professionals, we collect:

• Full name or company name
• Email address (provided via Google or Microsoft sign-in)
• Cell phone number
• Profession (e.g. Psychologist, Attorney, Photographer)
• Profile picture or logo
• Bio and services offered
• Location — only if voluntarily provided and visibility is enabled
• Social media links — only if voluntarily added
• Google or Microsoft OAuth access tokens, stored securely and used only to read and write your calendar
• Calendar event data — read to determine availability, written when appointments are confirmed
• Your chosen subdomain for your public page
• Payment information — processed securely by Paystack. We never store card details.

From clients, we collect:

• Full name
• Email address
• Cell phone number

Automatically from all users:

• IP address
• Browser type and version
• Device type
• Pages visited and timestamps

Collected automatically by Firebase and Vercel infrastructure as part of normal platform operation.

• To create and display the professional's public booking page
• To sync with Google Calendar or Microsoft Outlook to show real, accurate availability
• To create calendar events when appointments are confirmed
• To send appointment notification and confirmation emails
• To process subscription payments
• To improve the platform and diagnose technical issues

We do not sell your data to third parties. Ever.

Calendar integration is an important part of FindMeHere, so we want to be fully transparent about how it works.

• We request read access to your Google or Microsoft calendar to check for existing busy times and display accurate availability to clients.
• We request write access to create a calendar event when an appointment is confirmed.
• For virtual appointments, we automatically generate a Google Meet or Microsoft Teams link.
• OAuth tokens are stored securely in our database to maintain the calendar connection between sessions.
• You can disconnect your calendar at any time from your availability settings.
• We never share your calendar data with any third party.

FindMeHere uses the following third-party services. Each has its own privacy policy.

• Professional account data is retained while the account is active and for 12 months after cancellation.
• Client booking data is retained for 24 months.
• OAuth tokens are refreshed automatically and permanently deleted when you disconnect your calendar.
• You may request deletion of your data at any time by contacting us.

As a data subject under South African law, you have the right to:

• Know what personal information we hold about you
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to the processing of your information

To exercise any of these rights, contact us at info@findmehere.co.za. We will respond within 30 days.

• All data is transmitted over HTTPS.
• Data is stored in Google Firebase infrastructure with industry-standard security controls.
• OAuth tokens are stored securely server-side and never exposed to the client browser.
• Access to production data is restricted to authorised team members only.

We cannot guarantee absolute security, but we take all reasonable precautions to protect your personal information.

• We use session cookies for authentication, managed by Firebase Auth.
• We do not use advertising or tracking cookies.
• We do not use third-party analytics cookies.

FindMeHere is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

If you believe a minor has provided us with personal information, please contact us at info@findmehere.co.za and we will delete it promptly.

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of FindMeHere after changes are posted constitutes your acceptance of the updated policy.